photo of a family

Employee Assistance Program

EAP counselors typically provide support and referrals to additional resources.

Benefits

Employees and their family members may use EAPs to help manage issues in their personal lives.  EAP counselors typically provide support and referrals to additional resources, such as counselors for a limited number of program-paid counseling sessions.  The issues for which EAPs provide support vary, but examples include: substance abuse, occupational stress, major life events including: births, accidents and deaths, health care concerns, financial or non-work related legal concerns, family/personal relationship issues and concerns about aging parents.  Confidentiality is maintained is accordance with privacy laws and ethical standards.

Carebridge

NJIT uses Carebridge for EAP services. Carebridge services are free and confidential 24 hours a day, 7 days a week and can be reached at:
800-437-0911
clientservice@carebridge.com
myliferesource.com  Access code:BTM9C

 

Additional Resources:

 

NJ Direct Members

Members enrolled in the NJ Direct Health Plans can use the services provided by Magellan Behavioral Health.  Magellan is responsible for the management of your behavioral health benefit.  This benefit includes treatment for both mental health and alcohol/substance abuse provided by an eligible behavioral health provider and includes In-patient, partial hospital, residential, intensive out-patient, out-patient and group treatment.  Eligible providers of behavioral health are Psychiatrists (MD), Licensed Psychologists (PhD), Licensed Clinical Social Workers (LCSW), Licensed Marriage and Family Therapists (LMFT), Licensed Professional Counselors (LPC), and Certified (Psychiatric), Nurse Practitioners working within the scope of their practice.

Your benefit may allow treatment for mental health and alcohol and substance abuse.  However, pre-certification (prior to treatment) is required by Magellan for all admissions.  The pre-certification process will determine if the treatment to be provided is medically appropriate and if it will be provided at the most appropriate level of care to fit your behavioral health needs.  The pre-certification process through Magellan is available 24 hours a day, 7 days a week.

The Magellan crisis and pre-certification number is 1-800-991-5579; for non-crisis situations, call 1-800-626-2212.